Welcome to Souq Al KSA. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

  • Souq Al KSA operates as an online marketplace providing trending and quality products in Saudi Arabia.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Use of Website

  • You agree to use our website only for lawful purposes.

  • You must not misuse our site, attempt to hack, or interfere with its operation.

3. Products & Orders

  • All product descriptions and images are for illustration purposes. Actual products may vary slightly.

  • Prices are listed in SAR (Saudi Riyals) and are subject to change without notice.

  • Orders are only confirmed once payment has been received.

4. Shipping & Delivery

  • We ship across Saudi Arabia. Delivery timelines may vary depending on product and location (typically 7–14 business days).

  • Souq Al KSA is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

5. Returns & Refunds

  • Returns are accepted within 7 days of receiving the product, provided the item is unused, unopened, and in original packaging.

  • Certain items (e.g., personal care, perishable products) may not be eligible for returns.

  • Refunds will be processed after inspection of the returned product and may take 7–10 business days.

6. Payments

  • We accept Cash on Delivery payment system.

  • Souq Al KSA does not store your payment information.

7. Promotions & Discounts

  • Promotional offers, discount codes, or free shipping deals are subject to specific terms and may change without notice.

  • Only one promotion can be applied per order unless stated otherwise.

8. Limitation of Liability

  • Souq Al KSA is not liable for any indirect, incidental, or consequential damages arising from product use.

  • Customers are responsible for ensuring that products purchased are suitable for their intended use.

9. Intellectual Property

  • All content on this website, including logos, images, text, and designs, are the property of Souq Al KSA and may not be used without permission.

10. Governing Law

  • These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia.

  • Any disputes shall be subject to the jurisdiction of the courts in Saudi Arabia.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Email: souqalksaofficial@gmail.com

Address: Street Umm Al Qura District Al-Hindawiyah City Makkah Al-Mukarramah Building Number 3695 Extension Number 9258 Postal Code 24232

Call: +971 56 293 0067